LIHEAP provides heating and/or cooling assistance to needy Hawai‘i households by assisting with payments towards their utility bill (electric or gas) in two ways:
1. Energy Crisis Intervention (ECI) program assists with up to $500 to prevent termination if service will be terminated within 7 days or to restore services to a household whose electricity or gas has been shut off within 60 days. This is a one-time only payment which will be deposited directly into their utility account.
2. The Energy Credit (EC) program provides needy households who are not in crisis with a one-time payment which will be deposited directly into their utility account. Applications for this program are taken annually, usually in May or June.
To be eligible for the program an application must be submitted with all individuals (related or unrelated) living at the residence. Verification of Social Security numbers for all household members, identification for all adults, must be a U.S. citizen or meet permanent residency requirements, income, and utility bills must be submitted when determining eligibility for the programs.