The Hawaii County Mass Transit Authority (MTA) offers Hele-On Kako`o paratransit service to complement its current intra-Hilo and intra-Kona fixed route bus system. It is an advanced reservation, origin-to-destination service for persons with disabilities who are unable to use the regular fixed Hele-On bus service within the Hilo and Kona areas.
Mass Transit will continue to provide vital transportation services and is working diligently to keep passengers and operators safe. Everyone, including operators and front-line staff, benefit from limited exposure to others. To that end, we ask ADA Paratransit riders, especially seniors and those at higher risk, to limit their travel on ADA Paratransit Service to essential trips. Please do your part to limit the spread of COVID-19 (coronavirus). Masks are required to ride.