The Hilopa'a Family to Family Health Information Center is your one-stop for information and referral, technical assistance and training. This Center is staffed by parents and friends of children with special health care needs. They provide free, confidental assistance to families raising children and youth with special health needs, self advocates and the professionals who serve them.
The Hawaii Pediatric Association Research and Education Foundation (HPAREF), through Hilopa'a, provides Ombudsman services to Hawaii Medicaid Beneficiaries and Providers. The Ombudsman services will assist in the resolution of issues and concerns about access to, quality of, or limitations to, health care for eligible Medicaid beneficiaries receiving services in Medicaid programs. The Ombudsman services will also address concerns from the managed care providers and Fee-For-Services (FFS) providers.