Provider Details

Customer Services Dept. (CSD) - City (Honolulu)

Address: (See Map)

550 S. King St.
Honolulu, HI 96813

Mailing Address

P.O. Box 22428
Honolulu, HI 96820

Contact Information:

Phone: (808) 768-9311


The Department of Customer Services (CSD) consists of three divisions: Motor Vehicle, Licensing and Permits (MVLP); Satellite City Hall (SCH); and Public Communications.

In addition to administering all of O?ahu's motor vehicle registration and titling, driver licensing and State ID programs, the department also processes payments and sales for numerous city services, issues business licenses, provides printing services, manages and archives city records, helps coordinate various city events and communicates public information.

The department also administers the city's vehicle towing contracts, and manages the Private Transportation Company program, as well as the animal care and control contracts, including animal pound services, the affordable spay and neuter certificate program, and some feral animal matters.

Service Categories

Consumer Complaints, Information Lines, Government

Geographic Areas Served

  • Counties Honolulu
  • Regions ADRCHonolulu

Hours of Operation

  • Monday: 8:00 AM-4:00 PM
  • Tuesday: 8:00 AM-4:00 PM
  • Wednesday: 8:00 AM-4:00 PM
  • Thursday: 8:00 AM-4:00 PM
  • Friday: 8:00 AM-4:00 PM
  • Saturday: 8:00 AM-4:00 PM

Languages Spoken

  • English

Other Information

  • Criteria for Services or Eligibility
    No restrictions


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Last Update Date: 06/23/2020

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