Provider Details

County of Maui, Department of Transportation - Public and Paratransit Programs

Address: (See Map)

2145 Kaohu Street, Suite 102
Wailuku, HI 96793

Contact Information:

Phone: (808) 270-7511
Website: Click Here to Visit Our Website
Email: public.transit@mauicounty.gov

Description:

If you have a disability that prevents you from using the regular Maui Bus service, you may be eligible for our ADA paratransit service. ADA paratransit service is an advance reservation, curb to curb service for persons with disabilities who are unable to use the regular fixed route public transit service.



The County of Maui Department of Transportation provides ADA paratransit service through the Maui Bus. Paratransit service is available within corridors whose boundaries extend three-fourths of a mile on each side of each fixed Maui Bus route.

CURB to CURB Service: Within the service area, you will be picked up at the nearest and safest point next to the curbside fronting the public street address you requested. You will be dropped off at the nearest and safest point next to the curbside of your destination address within the service area.



The days and hours of paratransit service are the same as the fixed route Maui Bus service. The paratransit service fare is the same as the cost of the fixed route Maui Bus one-way passenger

boarding.



The Maui Bus paratransit service is not a taxi and does not provide transportation outside of the service area. Ambulance or emergency type services are not provided either. If you require emergency services, please call 911.


HOW DO I APPLY FOR PARATRANSIT SERVICE?



Applications are available at:

County of Maui - Department of Transportation 2145 Kaohu Street, #102

Wailuku, Hawaii 96793

Telephone: (808) 270-7511



Mail completed applications to the above address. Your application will be reviewed to determine

your eligibility for this service.

IF I AM DETERMINED ELIGIBLE, HOW DO I

USE THE PARATRANSIT SERVICE?

• Once you are eligible, you will be issued an ADA paratransit identification card.

• The paratransit service is a shared bus ride, and is by advance reservation only. Reservations may be made up to 14 days in advance; and, must be made at least one day in advance, no later than 4:00 p.m. for next day service. Reservations can be made for one-way or round trip.

• Reservations can be made through MEO at (808) 877-7651. Please indicate that the reservation is for

paratransit service.

Service Categories

County Transportation, Information and Assistance Resource, Transportation

Geographic Areas Served

  • Counties Maui
  • Regions ADRCMaui
  • Municipalities Island of Lanai, Island of Maui, Island of Molokai

Hours of Operation

  • Monday: 7:45 AM-4:30 PM
  • Tuesday: 7:45 AM-4:30 PM
  • Wednesday: 7:45 AM-4:30 PM
  • Thursday: 7:45 AM-4:30 PM
  • Friday: 7:45 AM-4:30 PM

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Last Update Date: 03/04/2020

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